Privacy Policy
Last Updated: August 23, 2026
Batschi Vocals LLC (“Batschi Vocals,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us, register for our services or events, or otherwise interact with Batschi Vocals.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Mailing or billing information
Student and parent/guardian information
Scheduling and appointment information
Program enrollment and event registration information
Communications you send to Batschi Vocals
Other information necessary to provide our programs and services
When a parent or guardian registers a child for Batschi Vocals services, we may also collect information about the child that is necessary to provide those services. Children are not intended to submit personal information directly through our website.
How We Use Your Information
We may use information we collect to:
Schedule and manage lessons, classes, trials, events, and other services
Manage student accounts and enrollment
Process payments
Communicate about appointments, scheduling, account activity, registrations, and other service-related matters
Respond to questions and provide customer support
Send information about Batschi Vocals programs, events, registration opportunities, and other promotional communications by email
Operate, maintain, analyze, and improve our website and services
Maintain appropriate business and administrative records
Comply with applicable legal requirements
Service Providers
Batschi Vocals uses third-party service providers to operate portions of our business. These include services for student management and scheduling, payment processing, website hosting and analytics, communications, and related business functions.
Batschi Vocals currently uses Opus for student management, scheduling, registration, communications, and related services; Stripe for payment processing; and Squarespace for website hosting and website analytics.
These providers may process information as necessary to provide their services to Batschi Vocals.
The sharing described in this section does not include mobile opt-in information or SMS consent. Mobile opt-in information and SMS consent are not shared with third parties.
Payment Information
Payments may be processed through third-party payment processors such as Stripe. Batschi Vocals does not directly process or store complete payment card information submitted through these payment processing services. Payment information is subject to the applicable payment processor's privacy and security practices.
Email Communications
We may send operational emails regarding lessons, appointments, accounts, registrations, events, or other services.
We may also send promotional emails about Batschi Vocals programs, events, enrollment opportunities, or other offerings. Recipients may unsubscribe from promotional email communications using the unsubscribe option provided in those communications.
SMS and Text Messaging
Batschi Vocals uses SMS messaging to communicate with current students and their parents or guardians regarding their accounts, enrollment, and participation in Batschi Vocals programs.
Messages may include appointment reminders, scheduling notifications, account notifications, registration forms and information for activities or opportunities associated with current enrollment, and related service communications. SMS may also be used for two-way communication, allowing students and parents or guardians to contact Batschi Vocals and receive responses by text.
SMS Opt-In
Batschi Vocals sends SMS messages to individuals who have opted in to receive text communications. By providing your mobile number and opting in to SMS communications, you consent to receive informational text messages related to your account, enrollment, and participation in Batschi Vocals programs.
Message frequency varies. Message and data rates may apply.
SMS Privacy
Mobile opt-in information and SMS consent will not be shared, sold, rented, or provided to third parties for any purpose. Phone numbers collected for SMS communications will only be used by Batschi Vocals for communications with our students and their parents or guardians.
All categories of information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Opting Out of SMS
You may opt out of future SMS communications at any time by replying STOP to a message from Batschi Vocals.
For assistance, reply HELP or contact us at support@batschivocals.com.
Website Analytics and Cookies
Our website is hosted through Squarespace and may use cookies and similar technologies necessary to operate the website and understand how visitors use it.
We use Squarespace's website analytics tools and Google Analytics to help us understand website traffic, visitor interactions, and website performance. These services may collect information such as browser or device information, pages visited, approximate location, referring websites, and other usage information.
Your browser and device settings may provide options for limiting or blocking certain cookies.
Photos and Videos
Batschi Vocals may photograph or record lessons, classes, performances, events, or other studio activities. When applicable, permission to use a student's image or recording is obtained separately through a media release during registration.
The collection or use of photos and videos is governed by the applicable media release and is not automatically authorized merely by using this website.
Children's Information
Batschi Vocals provides programs and services for children, but our website and online registration processes are intended to be used by parents or guardians when personal information about a child is required.
We do not intend to knowingly collect personal information directly through the website from children without appropriate parent or guardian involvement.
Information Sharing
We do not sell personal information.
We may share information with service providers when reasonably necessary to operate our business and provide our services, including scheduling, student management, payment processing, website hosting, analytics, communications, and similar functions.
We may also disclose information when required by law, to protect our legal rights, or when reasonably necessary to protect the safety or security of Batschi Vocals, our students, our customers, or others.
Mobile opt-in information, phone numbers collected for SMS communications, and text messaging consent are excluded from the information sharing described above and will not be shared with third parties.
Data Security
We take reasonable administrative and technical measures to protect personal information. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.
Third-Party Services and Links
Our website or communications may contain links to third-party websites or services. Those services operate under their own privacy practices, and Batschi Vocals is not responsible for the privacy practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Batschi Vocals LLC
8 E Main St.
American Fork, UT 84003
support@batschivocals.com